Customer Reviews

  • My experience:
    After using a few different service providers for our heat pumps-A/C units (we have three!), and being very disappointed in services from other (some big named) companies, we called Crabtree Services. Bobby Crabtree is very nice to talk with and always provides helpful information. HIs son CJ is who actually comes to the house, and he is a very hardworking, knowledgeable, and courteous young man. My husband and I are so relieved to have finally found a service provider for our units that we can trust and respect....the only downside is it took us so long the have Crabtree Services become our "go-to" AC people. Thank you Bobby & CJ for outstanding service!
    Kathy M.
  • Great Service! Very pleased! My A/C went out on a weekend. Talked to Bobby and CJ came right over that night. Diagnosed the problem quickly! Highly impressed with the skill and knowledge this team has! Unlike any other service company I have ever dealt with. They are the ONLY ones who will be servicing and maintaining my A/C from now on. Couldn't recommend enough!!!
    Jessica C.
  • GREAT customer service! The unit at our house went out on a weekend. I talked to Bobby on Sunday evening. CJ came straight over to assess the situation. He got the unit running, then came back on Monday morning to finish the job. He would have finished on Sunday night, but the unit is an older one and uses the old type of freon (He didn't quite have enough for it.) Very pleased!! Unit has been cooling GREAT ever since, even in the brutal heat we have been having. They are the ONLY ones who will service our unit from now on! Highly recommend!!!
    Wanda C.
  • My wife and I have used Bobby and CJ for the last 5 years in two different houses and would not use anyone else. They are knowledgable , prompt, courteous, and fairly prices. We will continue to use them as long as we are in their service area.
    Steve L.
  • The Crabtree Service's team helped me when I purchased a home that required a HVAC upgrade. Always wary of mold and the health impact to my family, I worked with them as they provided hands on testing and walked us through the options and alternatives to overhaul the faulty system. Five years later and the system continues to deliver cooling and heating with dependability and comfort.

    The service quality and workmanship over the years has continued to be delivered on time. The customer service is a main reason I remain a loyal customer. The standards I have witnessed are high and the service has always been personable and friendly, while also matching or besting the prices of the competitors. Great find based on word of mouth. We could not be happier with the service.
    Mark G.
  • After using a few different service providers for our heat pumps-A/C units (we have three!), and being very disappointed in services from other (some big named) companies, we called Crabtree Services. Bobby Crabtree is very nice to talk with and always provides helpful information. HIs son CJ is who actually comes to the house, and he is a very hardworking, knowledgeable, and courteous young man. My husband and I are so relieved to have finally found a service provider for our units that we can trust and respect....the only downside is it took us so long to have Crabtree Services become our "go-to" AC people. Thank you Bobby & CJ for outstanding service!
    Katherine K.
  • We've used Crabtree services for many years... Including a new HVAC in our house several years and a complete new HVAC including all new ducts in a house we renovated a year ago. The quality of the work is exceeded only by their integrity and commitment to doing everything right. With all the work we had done on our former house over 20 years and with all the contractors we've dealt with on the renovation of our new home, we know how hard it is to find the right people. It's very reassuring to know that we never need to worry about who to call for heating and air... Crabtree services and Bobby Crabtree are the best.
    William B.

  • I have had ***** and ** maintain, install and repair my home HVAC work for many years and they have done an excellent job at reasonable prices. They are very knowledgeable about the equipment and industry trends, and are always willing to answer questions, explain fixes and never pressure me to do anything unnecessary. I'd highly recommend them.
    Kevin E.
  • I have used Crabtree Services since 2013 when he promptly came to fix our air conditioner. Since that time we have put both our units on preventative service contracts. I have always found ***** and later his son to be knowledgeable, prompt, and honest. I have enjoyed watching his son grow from a teenage helper to a HVAC professional in his own right. I can recommend Crabtree Services without reservation.
    James F.
  • This company is topnotch. I haven't serviced my Hvac in 10 years and noticed it was blowing warm air. I scheduled them to come and service it. They called me when they where on the way so we could meet. While performing the work they walked me through why and what they were doing. My temp in the house was set at 67 and bairly keeping us cool. They gave my system a full tlc treatment. Since the service i have been able to turn my temp up ti 72 in the house and its still colder than it was. The tech ** takes pride in his trade and is very good at it. I would highly suggest their services to anyone.
    Richard B.